Privacy notice

The controller for this website is the operator named in the imprint. Contact: ops@mindloop.studio. Imprint.

This site sets no cookies, loads no third-party script, uses no analytics and no advertising. Fonts and images are served from the site itself. The browser opens a connection to another host only when you send the contact form (see below).

An unsent draft of the contact form is kept in your browser’s session storage for this tab only, for at most 24 hours, so a reload does not lose your answers. It does not leave your browser and is not data we hold about you.

The hosting provider logs technical access data for each request (IP address, time, address requested, browser type, response code) to operate and secure the service. We do not combine this data with anything else. The provider keeps it for a limited time under its own terms.

When you send the form, we process the answers you give: name, organisation, role or title (optional), country, work email, phone (optional), the topics you pick, your message, the language of the page, the page you sent it from, the time, and a random form id. Your IP address is used only to limit the number of messages from one address within ten minutes and is not stored.

Purpose: to answer your enquiry and prepare a demonstration. Legal basis: Article 6(1)(b) GDPR (steps before a contract at your request) and Article 6(1)(f) GDPR (our interest in answering enquiries).

Two deliveries happen at once. First, our server sends the answers as a message to the team’s chat through the Telegram Bot API (Telegram Messenger Inc.; Telegram may process the message on servers outside the European Union). Second, your browser sends the answers as an email to ops@mindloop.studio through FormSubmit (formsubmit.co), a form-to-email service, which then forwards the email to our mailbox. If the Telegram delivery fails, our server writes the message once into its function log so it can be recovered; the hosting provider keeps that log for a limited time.

If neither delivery can be confirmed, the page offers you a prepared email to ops@mindloop.studio from your own mail program. Nothing is sent without your action.

We keep an enquiry in our mailbox and chat for as long as it takes to answer it, and for at most 24 months after the last contact, then delete it, unless a contract follows or a legal duty requires longer retention.

Under the GDPR you have these rights towards us. To exercise any of them, write to ops@mindloop.studio.

• Access to the personal data we hold about you (Article 15).
• Rectification of inaccurate data (Article 16).
• Erasure (Article 17) and restriction of processing (Article 18).
• Objection to processing based on our legitimate interest (Article 21).
• Data portability (Article 20).
• A complaint to a supervisory authority, in particular in the member state where you live or work (Article 77).

This website and its contact form are not a classified channel. Please send nothing classified through them. We will tell you how to exchange classified material once a project requires it.

We update this notice when the site or its processing changes. The date at the top says when.